We’re adding new information all the time, if there’s a question we haven’t answered just let us know 🙂
We’re busy rebuilding our website from the ground up to make it easy to use, friendly and fun. That may take us a little while, but you should still be able to find what you’re looking for.
Here are a few Frequently Asked Questions to help you out.
Q: How do I book my lesson with PUSH Kiting?
A: For now, please get in touch via our Contact Page, or via our Booking Form if you know what you’re after. Alternatively call us on 07736052967 to book an appointment.
If you’ve already spoken to us, just download this Welcome Pack and follow the instructions! Simple!
Q: What if I can’t decide what lesson type I need?
A: Give us a call! Even if you are unsure, we’re always very happy to talk about kiting!
Q: Is everything supplied for my Kitesurfing, Kiteboarding lesson?
A: Yes, everything you need for all kite sports lessons is supplied.
Q: What happens if the Kitesurf lesson is cancelled due to bad weather?
A: Don’t worry, this is factored in, we Reschedule your kitesurfing course at no extra cost!
Q: I have a voucher, is it possible to get a refund?
A: All our vouchers are personally made, we don’t issue refunds, but they are valid for an entire year! you’ve got plenty of time to use it so just e-mail us your typical schedule or specific dates and we’ll be able to fit you in at the earliest matching point in our diaries 🙂
Q: Where will we be Kitesurfing in Essex?
A: We run most of our Kitesurfing, Kiteboarding lessons at Clacton on Sea in Essex, just 1 Hrs drive from London, however some of our Kitesurfing lessons will be run from a boat off the coast of Frinton or St Osyth. Land based or beginner lessons are held at alternate locations again, and all locations may vary due to wind on each day, we try to be as flexible as possible providing you with the best conditions! Always check with us prior to each lesson for exact location!
Q: What do I need to bring to my Kitesurfing, Kiteboarding lessons?
A: Sun glasses, Sun cream, weather proof clothes, swim suit (if your borrowing a wetsuit), Pack lunch/ refreshments and snacks, a few pounds for parking.
Q: When will my kitesurfing, kiteboarding lesson begin?
A: This depends on what day we run the kitesurfing lesson, and may need to be altered slightly due to weather conditions so make sure to check a few days before, call us before each lesson to confirm exact times and location!
Q: I need to cancel/postpone my lesson?
A: We can postpone lessons if we have enough notice, we request a minimum 14 days notification, without this notice we wouldn’t be able to refund a lesson. This is due to the fact our lessons have low numbers of students and while your lesson is booked we are actively rejecting new bookings on that date.
Q: Is set up and pack down of kites and equipment part of the lesson?
A: Yes set up and pack down of all equipment is included in the lesson time, after all you will need to set up and pack down kites etc when you are practicing on your own, we are training you to be safe and independent kiters so these are essential skills to learn. In boat courses it will also include getting the boat in the water as we cannot leave it in the water on its own at the locations where we teach due to safety however this time is fairly minimal as you will be occupied setting up equipment while one of the instructors is doing this.
Q: Why do you take a deposit and can I get a refund?
A: So you have a great lesson and we can guarantee you have an instructor. It also insures we can pay our instructors in the event of a late cancellation, as well as covering the admin involved and equipment we need to reserve for you. The deposit is none refundable, however we will offer you course credit if we have to cancel due to adverse weather conditions. Which are valid for a year from the date of the cancelled lesson.
For further information concerning this, or any other of our services, please don’t hesitate to get in touch.